Terms of sale
The sale online of material goods by a-store.eu its customers is governed by Italian law and in particular by Legislative Decree May 22, 1999 n. 185 on the sale with right of withdrawal.
L 'purchase is concluded when the customer:
Click on the button Payment, and after entering the address where to send, can choose the type of payment between Bank transfert, Paypal or Stripe (must wait for the bank transfer times of the bank, usually a couple of days while with Paypal and XPay are verified in real time);
Click the OK button, the page of on-line payment of the Bank, whether as a form of payment choose "credit card", and OK again to return to our site after accepting payment
Confirming the order, the customer accepts the terms and conditions of sale contained within this agreement, and authorizes a-store.eu to debit the total amount indicated, inclusive of shipping and taxes.
Once perfected, the orders are not canceled, without prejudice to the right of the customer to withdraw.
In the event of a sudden unavailability of goods, a-store.eu reserves the right to cancel the order and agrees not to initiate the relative charge.
a-store.eu disclaims any and all liability, direct or indirect, arising from the cancellation of orders.
Delivery times are approximate and are subject to change without notice.
The customer can exercise his right of withdrawal in the manner and in the following terms:
8.1. within 14 working days of delivery, send an e-mail to firstname.lastname@example.org containing the request to exercise the right of withdrawal, any motivation, the order data and the indication of the vector used for the yield;
8.2. the goods must arrive intact, complete with all accessories and in its original packaging;
8.3. shipping costs are borne by the customer and are not refundable under any circumstances;
8.4. remains solely with the customer is responsible for the loss or deterioration of the returned goods;
8.5. nothing is owed by the customer for the goods delivered in the manner and time indicated above.
The amount for the goods made in the terms and in the manner indicated above will be:
a. credited back to the customer on his credit card, with no currency back to 14 days from date of shipment of the goods delivered and not before that a-store.eu it is repossessed;
b. sent to the customer by check within 14 days from the date of dispatch of the returned goods, and not before that a-store.eu it is repossessed.
On January 9, 2016, the European Commission opened its new platform for online dispute resolution (ODR) through this press release, bodies for alternative dispute resolution (ADR). The February 15, 2016 was open to all European consumers. More information about ADR and ODR are available here and on this PDF document.
The online platform for disputes is available here