A-store.eu uses the services of several shippers / carriers of his confidence. The costs of shipping will be calculated automatically by the software after the phase of the recording based on the weight and volume of goods ordered. To enable its customers to personally follow the 'process of delivery, is then directed them, the number of shipment and, if available, the' Web address to speak to follow the various stages of the expedition.
For faster service, efficient, and 'good show in the address, the name written on the bell, to avoid possible mistakes or delays with possible increase of costs of storage by the shipper, a-store.eu never will load additional costs beyond the cost calculated at the time of the order, and are never included costs of storage or delivery plans.
Upon receipt of the parcel, please check the 'integrity, that there have been tampered with, that is not damaged or wet, because once signed the transport document, you can not make any objection about the appearance of what was delivered. Any disputes must be raised immediately to the courier, in the absence of these, the product is considered delivered correctly. Otherwise you must make a reservation to the carrier: the package is accepted but before signing the transport document must write or check "I accept with reservation", and specify the problem (Ex. "Box ruined", "tape off" , "open box"). Once signed the slip, the customer can not make any objection about the appearance of the goods.
Any problems concerning the physical, correspondence or completeness of the products received must be reported within 5 days from delivery (postmark date on the courier's DDT).
The delivery times depend on the time when the equipment was' order and on the destination of the goods. Except in exceptional cases, the delivery time should not exceed 4 working days in Italy (islands excluded), 2/5 working days in Europe and 10 working days for the rest of the world.
All products visible on the website are available at that time. Nevertheless, in certain cases the simultaneous request of a product by different customers can suddenly and temporarily reduce the availability of that product. Looking for a product not visible on the site please contact us, we will try to source as soon as possible.